Terms of service
Clouvé Collective – Terms & Conditions
Welcome to Clouvé Collective. By accessing or purchasing from our website, you agree to the following Terms & Conditions. Please read them carefully.
1. General
Clouvé Collective (“we,” “us,” “our”) provides athleisure products including grip socks and tote bags. By using our website or placing an order, you confirm that you are at least 18 years old or have permission from a legal guardian.
2. Product Information
We strive to provide accurate product descriptions, images, and details. Colors may vary slightly due to monitor settings and lighting. Sizing information is provided as a guide and may have minor variations.
3. Pricing & Payments
• All prices are listed in [your currency] and may change without notice.
• We accept major payment methods displayed at checkout.
• Once your order is placed, you will receive a confirmation email.
4. Orders & Availability
All orders are subject to availability. If an item becomes unavailable after purchase, we will notify you and issue a refund or suggest alternatives.
5. Shipping
• Shipping fees, delivery times, and courier options are displayed at checkout.
• Delays caused by couriers, customs, or external factors are beyond our control.
6. Returns & Exchanges
Due to hygiene reasons, we do not accept returns for grip socks and tote bags.
If your order arrives damaged, defective, or incorrect, we will gladly offer an exchange.
Please contact us within 7 days after the item has been received with your order number and photos of the issue.
7. Promotions & Discounts
• Promotional offers, bundles, and discount codes are subject to specific terms.
• Discounts cannot be combined unless explicitly stated.
• Promotions may change or end without prior notice.
8. Intellectual Property
All content on this website—including logos, branding, product designs, images, and text—is the property of Clouvé Collective and may not be used without permission.
9. Privacy
We are committed to protecting your data. Please refer to our Privacy Policy for details on how we collect and use information.
10. Limitation of Liability
Clouvé Collective is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Always use our products responsibly and as intended.
11. Changes to Terms
We may update these Terms & Conditions at any time. Continued use of our website constitutes acceptance of the revised terms.
12. Contact Us
If you have any questions or concerns, you may reach us at:
Email: clouvecollective@gmail.com
Socials:
· IG: @clouve.collective
· Tiktok: @clouvecollective
· FB: Clouvé Collective